We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.
Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.
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I am so pleased by the care that the Staff showed my Mother and my family during a very stressful time in our lives.The care that the staff uses with how they follow the exact directions my family gave them for my Mom's services. I am very happy with this funeral home and how professional they care for you and your family, Thank You so much. I can never say that enough!!!!Melissa Smith November 21, 2018
Dear Robinson, Just a brief note to thank you and your staff for the professionalism and support you extended to us for the viewing/service for Perry last week. We appreciate how smoothly everything went during this difficult time.Anonymous
Dear Gayle & Trey - Also Catherine - Thank you for all the support & caring that you have given me. You did a great job of making this transition good for me.Anonymous
Trey, I can never express my gratitude for all the help you have been to me & my family during our time of sadness. You have truly been a blessing in our lives. I wish my dad could have known you better, he would have loved you. I feel like I've known you forever. Keep in touch and take care.Anonymous
Robinson I wanted to thank you, Rachel & Trey for your kind & thoughtful actions, as well as your help given to my nephew, when my sister died. I truly appreciate everything you did to help them both. I suppose no death is every really well-received, even when it is expected due to illness. However, hers was such a shock and you managed to put him at east. I will always remember you all fondly because of this.Anonymous
Dear Gayle & Trey Thank you for making this sad occasion easier to bear. Your thoughtfulness is immeasureable.Anonymous
Mr. Robinson, We just wanted to thank you for the manner in which your funeral home and staff treated us in caring for our brother's funeral. It sure helped us when you jump started our care after Jerry listened to Marty's tape. We can't say enough good things about Sean and the staff that assisted her. She sure is a kind and caring person; I don't know what I would have done without her before, during and now. She is a great help and she certainly knows what to do. Thank you.Anonymous
Gale, Just want to thank you and your staff for all you did in our time of need. All of you made things so much easier. We want to thank all of you from the bottom of our hearts.Anonymous
Ms. Cathy - I want to tell you thank you so much for the wonderful homemade cookies that you made for my kids & family when my dad passed away! That was so thoughtful of you. Your kindness was a perfect example of Christian kindness! Thanks again for your thoughtfulness.Anonymous
Thank you so mcuh for the handling of my dad's funeral. He couldn't have looked any bettter. The service was fantastic.Anonymous
Dear Lil' Gale, I would like to be able to thank you in ten words or less. You know that's not possible for me, but I promise not to write a novel! You and your staff were outstanding in the care you gave to my mother. You made my mother's funeral beautiful and helped me make it through a very difficult and sad time. I can't count the compliments given to you. The professionalism and kind gestures given to my mother's and my family & friends. There are several who have said they will be bringing family members including themselves to P.R.Anonymous
Gale Thank you for all your assistance with my son. I sincerely appreciate all you did and will always remember your kindness.Anonymous
Robinson: It was a pleasure to meet you recently, especially after the relationships that existed in earlier generations of our respective families. My sisters and I wanted to extend our thanks for the professional, yet kind, way our mother's funeral was handled. I know this is your business, but we were treated kindly and assisted with every decision. Trey Knight was especially helpful and resolved what could have been a serious problem at the cemetery. We appreciate him so much! There is no one thing your employees could have done any better and we are all thankful we chose your funeral home to handle mom's arrangements.Anonymous
Phillips-Robinson Staff Especially Rachel, I know in my time of need you were only doing your job, but in my opinion you did it exceptionally well. Thanks for all you did.Anonymous