Family Owned Versus Chains

Is there any difference between a family owned funeral home, and a funeral home that is part of a corporate-owned chain?

Over the past several years, large multi-national organizations have been purchasing funeral homes at an alarming rate. The early nineties saw hundreds of family operated funerals homes across North America brought into the fold of large multi national firms. The funeral profession has a long, proud history of personal service provided by generations of local families with deep roots in their community. Today there are many funeral service providers to choose from. What you may not know is that not all funeral homes are owned by local families. While they may have been operating in your community for years, and their names have not changed, some funeral homes have sold out to national and even international conglomerates. These funeral service conglomerates keep the original family name on their businesses because they know that at our greatest time of need you are more likely to turn to a local family you feel you can trust than to a national chain you know nothing about. They are large corporations that are publicly traded on the stock exchange. This makes them responsible to their stockholders and board of directors to continually grow profits year after year. As a result you end up paying more money and receive less value for your funeral service.

Is Phillips-Robinson Funeral Home independently owned or are they operated by a large chain or corporation?

Today, Phillips-Robinson is still family owned and is operated under the direction of Gale Robinson, Owner, President and Funeral Director, and Rachel Knott, Vice President and General Manager.

Why are family-owned funeral homes the right choice?

Phillips-Robinson Funeral Home is family owned and has a single focus; providing the best quality service and value to our families and friends. We are not governed by corporate mandates or driven to increase profits. We know that our success depends upon how we treat each and every family we serve. It is our goal at Phillips-Robinson not only to satisfy your needs but to exceed your expectations.